SATURDAY
Last night, my dad went out to our bin and *SURPRISE* found a bag of recycling in our general waste bin. He removed it and I was up at 6am this morning to check there were no more surprises from the Phantom Bin Litterer. Between that and chasing pigeons that were annoying Rodney the squirrel, I wasn't in a great mood!
MONDAY
If there is one thing my dad and I both HATE doing, it is having to deal with official stuff by phone. Occupational Therapy at the hospital told us to get in a landline so they can fit a care alarm. My dad spent yesterday dealing with two nice women who set up the billing and everything but an engineer will need to come next week to replace a few cables and things. The woman at Occupational Therapy wanted it in by this Friday so my uncle could be sent home this coming Friday. There are a few issues with this plan:
1) The ward staff nurse and doctors knew nothing of this plan to release him
2) There is no care package in place for his personal care
3) They haven't even checked the house for suitability
4) The house has not been upgraded with mobility aids
5) HE STILL HAS THE VIRUS!!!!!!!!!
I don't know what planet the woman from OT was living on but the ward nurse says he's still having bad nights from breathing difficulties and panic attacks, still has the virus and will be in for weeks yet! My dad feels really pissed at OT for the confusion but when he phones for an update on all the care equipment and packages etc, he feels he is being fobbed off and nobody calls him back. We can't even speak to my uncle while he's in the Covid Ward so he is fretting about it too. Grr.
TUESDAY
Today it was my turn to lose my temper with technology. For the first time I was subjected to this new system when arranging an ASDA delivery. It seems the EU has decided that as an anti fraud thing, debit and credit cards must join this security scheme where when you make an online purchase, you have to wait to be sent a code by your bank to your mobile phone, which you then use to complete the transaction. We don't have a mobile phone so I spent this morning arguing with the bank, who won't let me opt out of the stupid thing. Finally they decided to send this dumb code to my email instead. I'm really unhappy about it. Email can be hacked! It's hardly more secure than a password only I know!
So I went back to ASDA, completed the delivery form...and wasn't asked for this code anyway! STUPID CRAP!!!! The bank snootily told me that I better get a mobile phone as otherwise I might be frozen out of online shopping! Cheek of it. Stupid bloody EU bureaucrats messing me about. Thankfully Amazon refuse to implement this rule on their site.
At a time where so many are self isolating and needing these vital deliveries, not allowing customers to complete their food order until they sign up to something they don't want is disgusting. I'm in a right mood today I can tell you!!! I'm researching banks who may not implement this after Brexit is completed and may change to them.
Good Lord, how are you managing to hold up. I always hate it when Gpa is in the hospital because it seems like the staff rarely talk to each other. It definitely doesn't sound like he's ready to come home at all!
ReplyDeleteAs per the phone, I love how they want to tell you that you need to get a mobile phone. That's crazy. I've not run into that here but I know that we have actually had a code call us on our landline here so it can be done if the company implements it. Maybe they should better adapt to service people instead of wanting you to blow your whole life up!
Hang in there.
Two different departments who have the opposite opinion! It was all very confusing. The OT crowd don't seem to talk to the ward doctors who have the final say on things. He was never in a condition to come home, that much is clear and we'd have known that had we been able to see and speak to the doctor. It's frustrating.
DeleteCheeky bitch wasn't she! I don't need hassle with my online shopping when the rest of society is going to hell in a handbasket!!!
What a crappy few days you've had! I'm so sorry. I hope the rest of the week gets better.
ReplyDeleteIt's been a crappy few weeks overall! It didn't get better but thanks for the kind thoughts!
DeleteI have seen the option of having a code sent to my phone or email but I haven't encountered only the option of phone yet. That's not good! You are not the only one out there without a cell phone. I hope that everything gets worked out with your uncle's care!
ReplyDeleteWhy do they need to make everything so bloody complicated!!! Just let me do my shopping in peace!
DeleteWhat a mess! That's crazy about all the stuff with your uncle. One would think the medical people would need to have some say in what's going on. Sounds like the woman is delusional. An dhow annoying about the online shopping. There should be a way to opt out - especially if you don't have a cell phone. I hope things have been better lately.
ReplyDeleteThe OT made us think my uncle was doing much better than he was and got our hopes up a bit. My dad wasted time setting up new phone lines and things and that was all for nothing so he had to go and cancel it all. I was really annoyed about the online shopping caper-I just want to do my online shopping in peace!!!
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