Chuckles Chuntering

After a decent week, the weekend has retreated back into the world of stress. I ordered three dvds from Amazon-seasons 1-3 of SAS Who Dares Wins, a reality show where ordinary people are put through some of the SAS selection process to see if any are tough enough. I love it and decided to treat myself. It was due to come yesterday by Hermes in one delivery but it was to be two packages so I was surprised to see one package and figured all three were inside. Wrong. Seasons 1 & 3 were there but 2 wasn't, which was interesting when 2 & 3 were supposed to be in the same package and 1 in the smaller package. Beside each dvd on Amazon's page is said delivered.

First I tried to send an email but it seems to be impossible to find an email contact address on Amazon. The only options it gave were instant chat or they would phone me. The last phone call I had with a call centre resulted in me getting pissed because the person was barely able to speak or understand English so there was no way I wanted to do that. I made the mistake of turning to Amazon Help on Twitter and this was the conversation at the second attempt.

ME: What is the UK customer services email address?
THEM: Thanks for reaching out to us! You can reach out to us here: http://amzn.to/UKContactUS. Reach back out to us if you need further assistance. We'll be here.
ME: And thanks for NOT answering my question.
THEM: The contact methods can be found using the link provided. (the link takes me back to the original contact page that has no email option)

Waste. Of. Time. If there is no email address you can provide, can't you say sorry and say WHY instead of sending me round in bloody circles??? I was then forced to use that instant chat thing and my stress levels hit the roof. After explaining the issue with the missing DVD, this is pretty much what happened: 

THEM: Have you received your package?
ME: Yes but something is missing.
THEM: According to our records the package has been delivered.
ME: One of the three DVDs inside is missing.
THEM: Did the package fail to arrive?
ME: NO but one DVD is missing from it! 
THEM: If the package has not arrived please wait to see if the courier has still to deliver. Please also check your safe place to see if it has been left there.
ME: The PACKAGE arrived but a DVD is missing from inside it!
THEM: Do you wish to return an item?
ME: NO! An item has not been delivered! 
THEM: If you wish to return an item (link provided) 
ME: One of the three DVDs has not been delivered!
THEM: Do you have a further question? 
ME: YES!  

I was passed on to another instant chat thing and she obviously had a clue and solved it in four quick questions and has ordered a replacement DVD to arrive this week. My head was pounding and I was stressed and irritated with wasting nearly two hours on this issue. Several things on the news nearly made me blow my top!

Then just before I was going to my bed, my dad and I were talking and I heard a loud scratching noise from behind a couple of boxes my dad has dvds for selling inside. It was strange, like when we had the mouse issue, so I started pulling boxes apart and peering around with a torch but found nothing. Ten minutes later the scratching began again and then a big hairy spider ran across the boxes about a foot away from me, scaring me crapless! I totally freaked out and ran and my dad had to chase it. I felt sick with nerves all night and didn't sleep so I feel dreadful and jittery today.

And here is the weird thing. I've never heard a spider make a scratching sound like that, and when it ran, it ran silently over the box as you would expect. So what was that bloody scratching noise??? We have no signs or smells of mice anywhere in the house, I reckon we'd have noticed a rat before now(!), we're not prone to cockroaches here...so what was that noise and what made it? If I hadn't heard the noise I'd never have looked and the hairy git would still be roaming the house. It's weird and I'm obsessing over it.  

A weekend to forget all in all and I REALLY need a stress free week ahead!!!